Shipping Policy
Shipping Policy
Last Updated: June 2026
Thank you for choosing MENDEL MILANO.
Every MENDEL MILANO creation is handcrafted with exceptional attention to detail using premium exotic leathers. As many of our products are individually crafted after an order is placed, please review our shipping policy below.
Order Processing
All MENDEL MILANO products are handcrafted after payment has been received and confirmed.
Production and preparation typically require 3–7 business days, depending on the product and current production schedule.
During periods of high demand, processing times may be extended. We always strive to complete and dispatch your order as quickly as possible while maintaining our highest standards of craftsmanship.
Standard Shipping
Once production is completed and your order has been dispatched, delivery typically takes 15–20 business days.
Shipping times may vary depending on destination country, customs procedures, weather conditions, and local courier services.
Free Shipping
MENDEL MILANO is pleased to offer complimentary worldwide shipping on all orders over $400 USD.
For orders below $400 USD, shipping costs will be calculated during checkout based on the destination and size of the order.
The applicable shipping fee, if any, will be displayed before payment is completed.
Shipping Destinations
MENDEL MILANO proudly offers worldwide shipping.
Please ensure that all shipping information provided during checkout is accurate and complete to avoid delays or delivery issues.
Shipping Costs
Shipping costs are calculated during checkout based on the destination and size of your order.
The final shipping cost will be displayed before payment is completed.
International Shipping
International orders may be subject to customs duties, import taxes, and local fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
We recommend contacting your local customs office for additional information.
Order Modifications
If you need to modify your order or shipping details, please contact us as soon as possible.
Once production has begun or the order has been shipped, modifications may not be possible.
Lost or Damaged Shipments
In the rare event that your package is lost or arrives damaged during transit, please contact us immediately.
Our team will work closely with the shipping carrier to investigate the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
MENDEL MILANO
Email: support@mendelmilano.com
Website: www.mendelmilano.com
Thank you for choosing MENDEL MILANO.
Handcrafted Excellence. Timeless Luxury.